Important Alert: Beware of Scammers pretending to be MaxHealth

MaxHealth is committed to protecting your privacy and ensuring your safety. Unfortunately, scammers may attempt to impersonate MaxHealth by using spoofed phone numbers to make fraudulent calls. Here’s what you need to know:

What Are Spoofed Calls?

Scammers can fake caller ID information to make it look like the call is coming from MaxHealth, even though it’s not. This is known as “phone number spoofing.”

How Do They Operate?

These callers may pretend to be MaxHealth staff and attempt to trick you into sharing sensitive information, such as:

• Social Security Numbers
• Credit card details
• Passwords
• Medical information

How You Can Protect Yourself:

1. Know Our Policy: MaxHealth will never ask for sensitive information like Social Security Numbers, banking details, or passwords over the phone, email, or text.
2. Be Skeptical: If a call seems suspicious, hang up and contact MaxHealth directly using the official phone number provided on our website.
3. Verify Caller Identity: Always confirm that you’re speaking to an authorized representative before sharing any information.
4. Report Suspicious Activity: Let us know immediately if you suspect a scam call by calling 866-894-0613
   • You can also report it to the Federal Communications Commission by visiting Submit a request – FCC Complaints or https://www.fcc.gov/spoofing
5. Use Call Blocking Services: There are many services and apps available that can help block or screen out scam calls. Some may be included as part of a phone carrier’s calling plan. The Federal Communications Commission (FCC) provides a list of these services at Call Blocking Tools and Resources | Federal Communications Commission

We’re Here to Help

If you have any concerns or questions, don’t hesitate to reach out to our team. Together, we can protect your information and ensure secure communication.